TERMS AND CONDITIONS
Terms and Conditions for Student Counselling Website “MentroVert.com”
Please read these Terms and Conditions carefully before using our student counselling website ("MentroVert.com"). These Terms and Conditions govern your access to and use of the Website, including any content, features, or services provided through the Website “MentroVert.com”. By accessing or using the Website “MentroVert.com”, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms and Conditions, you may not access or use the Website “MentroVert.com”.
SERVICES
1.1 The Website “MentroVert.com” provides mental health counselling and career counselling services to students. These services may include online suggestions, guidance, therapy, counselling sessions, career assessments, and related resources.
1.2 The counselling services are provided by qualified mental health professionals and career counsellors. The Website “MentroVert.com” aims to offer professional and confidential support to students seeking assistance with their mental health or career-related concerns.
1.3 The Website “MentroVert.com” does not provide emergency or crisis intervention services. If you are in immediate danger or experiencing a crisis, please contact local emergency services or helplines.
1.4 The counsellors listed or the website “MentroVert.com” do not treat mental health disorders nor advertises or promises to do so. If the counsellor/counsellors feel that a student needs psychiatric help or prescription, they may refer the student to a suitable practitioner. The counsellors in no case will provide prescription or suggest remedy in such a case where a student needs treatment for mental disorders.
1.5 “MentroVert.com” as a platform or the counsellors do not promise guaranteed relief from all mental health issues, the platform “MentroVert.com” is meant for the purpose of guidance and counselling alone.
ELIGIBILITY
2.1 The career counselling services on the Website “MentroVert.com” are available to students aged 14 and above, or the legal age of majority in their jurisdiction. If you are under the age of 14, you must obtain the consent of a parent or legal guardian to use the Website and its services.
2.2 By using the Website “MentroVert.com”, you represent and warrant that you have the legal capacity to enter into these Terms and Conditions and that you are not prohibited by any applicable laws from using the services provided by the Website.
USER RESPONSIBILITIES
3.1 You agree to provide accurate and complete information when using the Website's services, including during the registration process.
3.2 You are solely responsible for maintaining the confidentiality of your account credentials, such as username and password, and for all activities that occur under your account.
3.3 You agree not to misuse or interfere with the Website's services, including attempting to gain unauthorized access to other users' accounts or information, transmitting malware or harmful content, or engaging in any activity that may disrupt the functioning of the Website.
3.4 You acknowledge that the counselling services provided through the Website are not a substitute for medical or psychiatric treatment, and you should seek appropriate professional help for any physical or mental health emergencies or severe conditions.
PRIVACY AND CONFIDENTIALITY
4.1 The Website is committed to protecting your privacy and handling your personal information in accordance with applicable privacy laws. Please review our Privacy Policy for detailed information on how we collect, use, and protect your personal data.
4.2 Confidentiality is a critical aspect of the counselling services provided by the Website. All communications between you and your counsellor are treated as confidential, except in cases where there is a legal obligation to disclose information or if there is a concern for your safety or the safety of others.
PAYMENT AND REFUNDS
5.1 The Website may require payment for certain services. You agree to pay the fees associated with the services you choose, and all payments must be made in the currency specified on the Website.
5.2 The Website will provide you with the necessary information regarding payment methods and fees before you confirm your purchase.
5.3 Refunds may be available for cancellations or unsatisfactory services, subject to the Website's refund policy, which is published on the website.
INTELLECTUAL PROPERTY
6.1 The Website “MentroVert.com” and its content, including but not limited to text, graphics, logos, images, and software, are the property of the Website “MentroVert.com” or its licensors and are protected by intellectual property laws.
6.2 You may not reproduce, distribute, modify, or create derivative works of the Website's content without the prior written permission of the Website “MentroVert.com” or the respective rights holders.
LIMITATION OF LIABILITY
7.1 The Website “MentroVert.com” and its counsellors strive to provide accurate and helpful information and guidance, but they do not guarantee the accuracy, completeness, or effectiveness of the counselling services or any content provided on the Website “MentroVert.com”.
7.2 To the extent permitted by law, the Website “MentroVert.com”, its affiliates, and their respective officers, directors, employees, or agents shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Website “MentroVert.com” or the counselling services.
7.3 The Website “MentroVert.com” does not assume any liability for any actions, omissions, or conduct of any counsellors acting in their own capacity or other users of the Website “MentroVert.com”.
MODIFICATIONS AND TERMINATION
8.1 The Website “MentroVert.com” reserves the right to modify, suspend, or terminate the Website or any part of its services to all or any particular user at any time without prior notice.
8.2 The Website “MentroVert.com” may update these Terms and Conditions from time to time. The updated version will be posted on the Website, and your continued use of the Website after the changes indicates your acceptance of the updated Terms and Conditions.
GOVERNING LAW AND DISPUTE RESOLUTION
9.1 These Terms and Conditions shall be governed by and construed in accordance with the laws of Union Territory ‘Chandigarh’.
9.2 Any disputes arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of ‘Chandigarh’.
By using the Website “MentroVert.com”, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you do not agree to these Terms and Conditions, please refrain from using the Website.